Cookie Policy

Last updated: March 1, 2025

This Cookie Policy explains how Qubelex Private Limited ("we", "us", or "our"), the company behind MenuPOS, uses cookies and similar tracking technologies when you visit our website at www.menupos.in or use the MenuPOS application. This policy should be read together with our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be classified by their lifespan:

• Session Cookies: These are temporary cookies that are stored in your browser's memory only during your browsing session. They are automatically deleted when you close your browser. They are essential for features like keeping you logged in as you navigate between pages.
• Persistent Cookies: These cookies remain on your device for a set period of time (which varies depending on the cookie) or until you manually delete them. They help websites remember your preferences and settings for future visits, so you don't have to re-enter them each time.

Cookies can also be classified by who sets them:

• First-Party Cookies: Set by the website you are visiting (in this case, menupos.in). These are used for core functionality like authentication and remembering your preferences.
• Third-Party Cookies: Set by external services integrated into our website, such as analytics tools or payment processors. These cookies may track your activity across different websites.

2. How We Use Cookies

MenuPOS uses cookies and similar technologies for the following purposes:

• Authentication: We use Firebase Authentication tokens to keep you securely logged into your account. These are essential cookies that enable core functionality of the MenuPOS service.
• Preferences: We store your language preference (e.g., Hindi, Telugu, Tamil) and theme setting (light or dark mode) so the app remembers your choices across sessions.
• Analytics: We use Google Analytics to understand how visitors interact with our website. This helps us identify which pages are most popular, how users navigate through the site, and where we can improve the user experience.
• Functionality: Cookies help us remember your UI state, such as whether you've dismissed certain notifications, your last-viewed page, and form data to prevent data loss during navigation.
• Performance: We monitor page load times and application errors to ensure MenuPOS runs smoothly and to quickly identify and fix any technical issues.

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website and app to function. They cannot be disabled without significantly impacting your experience. They include:

• Firebase Auth Tokens: Secure authentication tokens that verify your identity and keep you logged in. These are encrypted and transmitted over HTTPS only.
• Session Management: Cookies that maintain your active session, ensuring you don't have to re-authenticate on every page load.
• CSRF Protection: Security cookies that protect against cross-site request forgery attacks when you submit forms.
• Cookie Consent: A cookie that remembers whether you have accepted or managed your cookie preferences on this website.

Functional Cookies

These cookies enhance your experience by remembering choices you make:

• Language Preference: Stores your selected language (English, Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi, Gujarati, Odia, or Bengali) so the interface displays in your preferred language.
• Theme Setting: Remembers whether you prefer light mode, dark mode, or system default.
• UI State: Remembers collapsed/expanded sections, dismissed banners, and other interface preferences.

Analytics Cookies

These cookies collect information about how you use our website, helping us understand visitor behavior and improve our services:

• _ga (Google Analytics): A persistent cookie used to distinguish unique users. Expires after 2 years. Collects anonymized data about page views, session duration, and traffic sources.
• _gid (Google Analytics): A session-level cookie used to distinguish users. Expires after 24 hours. Helps us understand daily usage patterns.
• _gat (Google Analytics): A cookie used to throttle request rate to Google Analytics. Expires after 1 minute. Prevents excessive data collection during high-traffic periods.

Analytics data is aggregated and anonymized. We do not use analytics cookies to personally identify individual users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Performance Cookies

These cookies help us monitor and improve the performance of our website and application:

• Load Time Monitoring: Measures how long pages take to load, helping us identify and fix slow-loading pages.
• Error Tracking: Records JavaScript errors and API failures so our engineering team can identify and resolve issues quickly.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that we use. These services have their own privacy and cookie policies:

• Firebase (Google): Used for authentication, database, and cloud storage. Firebase may set cookies related to authentication state and service functionality. Firebase Privacy Policy
• Google Analytics (Google): Used for website analytics and visitor behavior tracking. Google may collect data about your device, browser, and IP address (anonymized). Google Privacy Policy
• Razorpay: Used for processing subscription payments. Razorpay may set cookies during payment sessions to prevent fraud and ensure secure transactions. These cookies are only active during the payment flow. Razorpay Privacy Policy

We do not control the cookies set by these third parties. Please refer to their respective privacy policies for more information about how they use cookies and how you can manage them.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. Here are several ways you can manage your cookie preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. You can block all cookies, block third-party cookies, or clear cookies when you close the browser.
• Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data. You can set your preferred level of cookie blocking and manage exceptions for specific sites.
• Safari: Go to Preferences > Privacy. You can block all cookies, prevent cross-site tracking, or manage website data individually.
• Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.

Important Note

If you disable essential cookies, some features of MenuPOS may not work correctly. For example:

• You may not be able to stay logged in to your account
• Your language and theme preferences may not be saved
• Payment processing may be affected during subscription purchases

Opt Out of Analytics

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit activity.

Clear Cookies

You can delete all cookies stored by your browser at any time. Keep in mind that this will:

• Log you out of all websites, including MenuPOS
• Reset all your saved preferences
• Remove your cookie consent choice (the cookie banner will appear again)

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• The "Last updated" date at the top of this policy will be revised
• For material changes, we will provide a prominent notice on our website or notify you via email
• Your continued use of MenuPOS after changes are posted constitutes your acceptance of the updated policy

We encourage you to periodically review this page to stay informed about our use of cookies.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: support@menupos.in
• Company: Qubelex Private Limited
• Website: www.menupos.in

We aim to respond to all cookie-related enquiries within 48 hours.